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FAQ
Start here for support and info.
Support & FAQ's
Alba
To launch GSPro
We offer two ways to play to suit your needs! If you’re not ready to commit, no problem—enjoy the flexibility of paying by the hour. For those who plan to play regularly, our membership option provides great value and exclusive perks. Choose the option that works best for you!
Ready to book or learn more? You can reserve your spot online through our Booking page or visit our Memberships page for detailed information on pricing, benefits, and how to sign up. It’s easy to get started!
Fewll is a 24/7 indoor golf facility offering flexible membership plans and pay-by-the-hour options. To check availability, please use our Skedda booking tool. For step-by-step booking instructions, refer to our support guide.
For members, availability depends on your membership type. For instance, Early Bird memberships are limited to early morning hours, while Unlimited memberships offer unrestricted access during peak times. Members can book up to 14 days in advance.
Hourly rates vary based on the time of booking and are subject to availability. Non-members can book up to 7 days in advance.
To book a tee time
Booking and Cancelling a Tee Time
All tee times are booked and cancelled through our Alba booking tool. Alba is a secure online booking and scheduling system, popular with many indoor and outdoor golf facilities for its simplified user interface. To book, reschedule or cancel a tee time head to our Book Now page.
Reminder for Members
To ensure a smooth experience for all, members will receive text and email reminders for upcoming bookings. If you can’t make a scheduled tee time, please cancel it as soon as possible. It’s not only good golf etiquette, but it also helps us accommodate other players. We appreciate your consideration!
Non-members must cancel bookings at least 12 hours in advance. Cancellations made through the Skedda booking tool within this time frame will receive a full refund. Once the 12-hour window has passed, the reservation is final, and no changes, modifications, or refunds will be issued.
Please be considerate of other players—unfilled time slots prevent others from enjoying the facility. Reminders will be sent via text and email to confirm bookings. No-shows are not eligible for refunds.
At our discretion, Fewll Indoor Golf reserves the right to revoke cancellation privileges or refuse service to anyone abusing this policy. For more information, please refer to our Terms of Use.
Membership Cancellation Policy
Members can cancel their memberships at any time through their personal account online. To avoid being charged for the next billing cycle, cancellations must be made at least five (5) days before the next billing date.
There are no cancellation fees, and your access to the facility will remain active until 12:00 PM on the last day of the billing cycle. Please note that cancellations are not prorated, and no refunds will be issued for any remaining balance of the current billing period.
For more details, please refer to our Terms of Use.
Yes! Our facility is designed to cater to both left- and right-handed golfers with ease. Every bay and setup works perfectly no matter which way you swing.
Please bring clean dry shoes, your own clubs and your preferred golf balls and tees. Golf shoes with soft spikes are allowed, but all other spikes are strictly forbidden.
A cleaning station is available to keep your clubs and balls in top shape—dirty equipment can cause permanent damage to the white screens. Replacement costs will be charged to the booking party for preventable damages.
Golf balls and tees are also available for purchase in our lounge vending machines. The tee box is compatible with wood and plastic tees. Occasionally local golf reps will leave clubs, or other golf related items in the bays for trial, they are to remain in the bays for players use.
Yes, but please enjoy them outside the tee box to protect our equipment. We also have partnerships with local restaurants and have vending options for added convenience.
We also ask that you are mindful, avoid bringing items that could create a mess in the facility. Alcohol is not permitted.
Age Policy & Safety Guidelines
To ensure the safety of our youngest guests and maintain a high-quality environment for all players, children aged 5 and under are not permitted within the facility. Due to the specific nature of our indoor equipment and layout, the environment poses inherent safety risks for small children.
We require all guests to observe traditional golf etiquette and remain respectful of others at all times. Parents are strictly responsible for the supervision of their children (ages 6+) to ensure a safe and positive experience for everyone.
At Fewll Indoor Golf, we regularly maintain our equipment to ensure a smooth experience. However, on rare occasions, issues such as power failures or software glitches may still occur. If you encounter any technical difficulties, don’t worry – we’re committed to resolving them quickly so you can get back to enjoying your game.
Please follow the steps below in order:
Step 1: Our Support Guide contains valuable resources and is generally the fastest way to resolve issues. The Support Guild is found on this page under the tab of the same name.
Step 2: Utilize the "Chat Bot (Let's Chat)" tool. Many solutions are formatted and easily accessed by asking for help with an issue.
Step 3: The Chat Bot can connect you to a team member. Our team members can assist remotely, typically reply with-in 20 min and are available 24/7.
We also appreciate your constructive feedback to help us improve the facility. Players are prohibited from tampering with equipment, but are encouraged to report any issues that may require maintenance.
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