top of page
CONTACT US
FIND ANSWERS & GET IN TOUCH
LOCATION
Frequently Asked Questions
Support & FAQ's
We maintain our equipment daily to provide a smooth experience. On rare occasions, issues such as power interruptions or software glitches may still occur. We can typically troubleshoot the system remotely. Please provide your bay number so we can assist you faster. For technical support:Text (368) 599-1979Email info@fewllgolf.comIf this is your first time at the studio this GSPro Quick Start Guide contains basic information to help you make the most of you game play. Including adding players, game selection & strike zones.Try these!The Touch Screen Is DarkIf you haven’t already, lightly tap the center of the touch screen and wait 3–10 seconds for it to activate. If the screen remains dark, Contact Us.The Projector Is Not Showing an ImageProjectors require a short amount of time to start after timing out. Once the touch screen is activated, the projector should light up within 10 seconds in most cases. If the projector remains off, please contact us and let us know whether the projector indicator light is red, green, or not visible.
Most often everything is ready to go when you arrive. If not, touching the touch screen will automatically turn on the screen & projector. The screen takes 2-3 seconds to wake up if has been dormant between sessions, and the projector up to a 15 seconds. Please be patient, this is normal. Follow the on-screen instruction using touch options to select from. For technical support:Text (368) 599-1979Email info@fewllgolf.comWe can typically get you up an running remotely. Please provide your bay number so we can assist you faster.
Once your tee time is booked, you’ll receive a secure access link by email, with optional SMS notifications. Your link becomes active 20 minutes before your tee time and deactivates 20 minutes after your booking ends.To enter, locate the access hub to the left of the main entrance door. Stand within 5 feet of the hub and tap the access link on your phone. The door should unlock within 2–5 seconds. Once you hear the lock release, open the door. If it’s your first visit, you may need to tap the access link more than once. You’ll hear an audible click followed by a “Welcome” message. For guests with hearing impairments, the access screen will also indicate when the door is unlocked.*We recommend enabling SMS notifications when creating your account to receive a secondary access link and a reservation reminder one hour before your tee time. Your personal information is used only to provide our services.
No. You can book on demand in 30-minute increments with no membership. Select 'Book Now' anywhere on our website and you'll be re-directed to our booking page. Non-members can book seven days a week, 6am - 10pm. If you play regularly memberships start at $19.90/hour with no contract required, and prepaid studio passes at $24.90/hour with no expiry.
Yes. Fewll Indoor Golf currently offers 24 hour access and 14 day advanced booking to Members and Studio Pass holders. Non-members can book by the hour between 6am and 10pm any day of the week. Book online anytime and your phone unlocks the door.
To reschedule or cancel a tee time, head to the Book Now page. You can reschedule or cancel your booking up to 12 hours before your scheduled tee time. Cancellations made within this time frame receive a full refund.
Members can cancel their membership at any time through their personal online account. To avoid being charged for the next billing cycle, cancellations must be submitted at least five (5) days before the next billing date.There are no cancellation fees. Your membership access will remain active until 12:00 PM on the final day of your current billing cycle. Membership cancellations are not prorated, and no refund will be issued for any unused portion of the current billing period.For more information, please refer to our Terms of Use.If you require assistance, or have questions regarding your membership contact us here.
Fewll Indoor Golf does not currently offer golf club rentals. Golf balls and tees are typically available for purchase in our smart market. If you need to rent a set of golf clubs in Calgary, Sports Rent in Bowness is the closest option. We are not affiliated with Sports Rent.Sports Rent4424 16 Ave NW, Calgary, AB(403) 292-0077
Yes, but please enjoy them outside the tee box to protect our equipment. We also ask that you are mindful and avoid bringing items that could create a mess, or add strong smells in the facility. An assortment of beverages and snacks are available in our 24 hour Smart Market for added convenience. Alcohol is not permitted. Please contact us for private events, which can involve alcohol with a valid Alberta liquor licence.
As a general rule, plan for 1 hour per person to complete a full 18-hole round, at a moderate pace of play (Playing 9 holes? Simply cut those booking times in half). Because you are not walking between shots, searching for lost balls, or waiting on groups ahead of you, simulator play moves significantly faster than playing outdoors.
Each booking is limited to a maximum of 4 people per bay total (including non-players). This limit, along with our total facility occupancy of 20 people, is strictly enforced in accordance with local fire and municipal regulations to ensure a safe environment for everyone.
Due to the specific nature of indoor golf, the environment poses inherent safety risks for small children. To ensure the safety of our youngest guests, children aged 5 and under are not permitted within the facility. We require all guests to observe traditional golf etiquette and remain respectful of others at all times. Parents and/or legal guardians are strictly responsible for the supervision of their children (ages 6+) to ensure a safe and positive experience for everyone.
Yes! Bays 2 & 3 are setup to work perfectly no matter which way you swing. Bay 1 is a bit smaller and not recommended for left-handed golfers, given the proximity of the touchscreen.
Alba is a booking platform built exclusively for indoor golf facilities, trusted by 1,000+ venues in Canada and around the world. We use it to run Fewll Indoor Golf. Alba securely handles reservations, payments, and helps us manage bookings, memberships, and gift cards.Payments are securely handled through Alba, with transactions processed by Adyen, our payment provider. Adyen is PCI DSS Level 1 compliant and uses encryption and other security measures to protect sensitive payment information.

bottom of page